Cancellation Policy & Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, takes possession of the goods.

To exercise your right of withdrawal, you must inform us at:

NatureHue
Linda Pertiwi
Stauffenbergstraße 37
07747 Jena
Germany

Email: hallo@naturehue.de

of your decision to withdraw from this contract by means of a clear statement, for example by a letter sent by post or by email.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal.

You are responsible for the direct costs of returning the goods.